IT Solutions Technicians develop, implement and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware and applications). They work as part of a multi-disciplinary team. Many such teams will be modern “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle: requirements gathering, solution development, testing, implementation and ongoing support. In more traditional organisations the team is likely to be focused more at one or other end of this broad set of activities. Such teams may well be in transition to a modern “DevOps” style team.

An IT Solutions Technician applies a professional methodology or framework to gather and analyse requirements; to design, develop, test, and implement IT solutions and to provide ongoing support both directly to end users and for the underlying IT services. The specific tasks undertaken vary depending on what needs to be achieved by the team at any particular time. Some tasks may be very technical, others may be more analytical, business or user focused.

IT Solutions Technicians undertake duties across the complete IT solution, working on the team’s core activities so all apprentices take a common core and then choose one of two options.

IT Hardware Solutions Technicians undertake activities in the area of the infrastructure aspects of solutions such as servers and networks (fixed or mobile)

Candidates for this course should be working in a related sector.

All applications will be reviewed on an individual basis. If you have experience or previous knowledge that will support your application please remember to include it. Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.

Training and assessment fee £13,000.00

Levy employers 100% contribution required.
Non-levy employers Co-invested government contribution 95% Employer 5% £650
Apprentices must not incur any costs

Employer Incentive for Hiring a new Apprentice apprenticeships.gov.uk/employers/financial-incentives

You could receive up to £4000 If you hire an apprentice before 31st January 2022, as part of the Government’s plan to support employers during the economic recovery.

All ages Covid 19 Incentive £3000.00
16-18 Permanent incentive £1000.00

1. The apprentice must be a new hire holding a contract of employment with start date no earlier than 01/04/2021
2. The apprentice must not have been previously employed by the same employer within the previous 6 months of the start date

National Insurance Contributions are not required by employers with apprentices under the age of 25 earning less than £827 a week.