The ATL Learner support Hub


Please Scan the QR code for a useful list for your phone with all the sites below and more.

Support available online and in the community


The Plymouth Gateway
The Gateway can be used for any general information and advice question that relates to a child pre-birth through to 18 years of age (or 25 in relation to SEND matters).  For any education, health or care questions please Email or phone 01752 668000

Plymouth City Council Adult Safeguarding
If you want to speak to someone call 01752 668000 and choose the adult social care option. We will take into account the wishes of the person you are worried about and the seriousness of the situation. We will offer them information and advice so they can make a choice about any help they need or action they want to take. If they cannot make an informed choice, we will take action to support and protect them in their best interest.
Telephone 01752 668000 / E-mail

Plymouth Online Directory
The aim of the directory is to offer information about advice, help and support services for children, young people and families who live and work in Plymouth. It also supports those who work within or have an interest in family support services.

Young People

The Zone

We are a charity that provides free and confidential information and support to young people. On average we support over 5500 different young people each year through our different projects; since we were founded in 1990 we estimate that we have supported over 130,000 young people. Our drop in service, available 6 days a week, supported by a dedicated team of volunteers, offers young people emotional support and information around housingsexual health and mental health and the options available to them. We can also offer information about, and make referrals to, specialist services, within both The Zone and elsewhere.

The Mix – Your guide to the real world – The Mix is the online guide to life for 16-25 year-olds in the UK. We provide non-judgemental support and information on everything from sex and exam stress to debt and drugs. Our straight-talking emotional support is available 24 hours a day. On The Mix, you can:
•Chat about anything you like on our moderated discussion boards and live chat room.
•Browse over 2000 articles and videos full of facts you can trust.
•Read about the experiences of other young people in our True Life section.
•Got a question about friends, dating, love or family life? Ask one of our trained advisors. This service is free and totally confidential.


Sexual health

Sexual Health Matters, good sexual and reproductive health is an essential part of people’s health and wellbeing. It is important that people have the information, confidence and means to make choices that are right for them. A positive approach to sexual and reproductive health helps people to develop healthy relationships and enables them to protect themselves and their partners from infections and unintended pregnancy.

C Card – Condom Distribution– The C-Card is a condom distribution scheme aimed at 13-24 year olds living and working in Plymouth. Young people are seen and registered by a trained professional (under 16’s will be assessed for competency to consent) who may then issue a C-card. This card can then be presented at over 50 sites in Plymouth where the C-Card is recognised. These include youth services, pharmacies, GP surgeries, clinics and more.

SHiP Sexual Health in Plymouth

Devon Sexual Health


Sexual Health Matters- Good sexual and reproductive health is an essential part of people’s health and wellbeing. It is important that people have the information, confidence and means to make choices that are right for them. A positive approach to sexual and reproductive health helps people to develop healthy relationships and enables them to protect themselves and their partners from infections and unintended pregnancy.

Care Leavers

The Care Leavers Association

The prospect of embarking upon a college or university course can be a daunting one for anybody these days, with the cost of tuition fees and student living rising. For care leavers, who may not have very good experiences of the education system and who will usually lack the support of a family to fall back on, it can be even more intimidating. However, education is an important and valuable asset and the right of every young person. Therefore, if a care leaver wants to pursue it after the age of 16 or 18 they should. This organisation is aimed at providing as much advice and information as possible to help care leavers who are considering or are currently enrolled on, a further or higher education course


Jeremiah’s journey  – Our bereavement charity aims to ensure that children, young people, and their parents/carers in Plymouth and the immediate surrounding area have support at a sad and difficult time.

Cruse Bereavement Support – You’re Not Alone. We help people through one of the most painful times in life – with bereavement support, information and campaigning.

Letstalkaboutloss The aim is to help young people who have lost a loved one feel less alone and less consumed by their grief. Every loss is unique and can be hard to understand, by sharing our stories we support each other.

Additional Needs

Plymouth Information, advice & support for SEND (PIAS)
Provides impartial information, advice and support relating to Special Educational Needs and Disabilities (SEND) for parents, carers, children and young people within the Plymouth Local Authority area.
PIAS provides parents, carers of children and young people with SEND with support at meetings and support around education and training issues. (01752) 258933 / 0800 953 1131.


Advice and support for families in Devon

The Devon Information, Advice and Support (DIAS) service provides an impartial, confidential and free service for parents, children and young people. They can help you to understand more about the SEND support that is available and ensure that your views about the support you receive are listened to.

Phone number: 01392 383080    Email address:


Cornwall Special Educational Needs Disability (SEND) information, advice and support service

This service is also known as SENDiass for short. It provides information, advice and support for young people with SEND (age 0-25) and their parents. The service is confidential, independent, impartial and free.

Phone number: 01736 751921  Email address:

Our Local Offer is here to help you find out about the support services available in Devon and how to access them.


We are a local charity that supports children, young people, families and individuals to overcome disadvantage

Housing and homelessness


We are an independent charity working to reduce homelessness in Plymouth

The charity’s objective is to relieve poverty by providing assistance to those in housing need, so to help prevent and reduce homelessness. We do this in four key areas: Rough Sleeper work, Housing Advice & Support, Resettlement and Private Renting Support – helping people to set up and maintain tenancies.


Our aim is to help and support people to make changes towards a positive future.  This could include improving all areas of your health, support with finding you a home you can call your own or helping to find you your perfect job!

Shekinah provides opportunities for people who are experiencing all forms of homelessness and other challenges they may be currently facing.  A passionate and dedicated team of staff and volunteers ensure people are given a variety of opportunities to help them progress.

Working with key strategic partners, Shekinah supports people to make meaningful changes in their lives and receive specialist support to address any health issues, find and support you in a home of your own and learn new skills.



Pride in Plymouth

Pride in Plymouth is a non-profit Community that brings people and groups together to celebrate, promote the diversity and talent that exist within the Lesbian, Gay, Bisexual and Trans (LGBT) Communities in Plymouth.
Together we can work towards eliminating discrimination and social isolation many Gay, Lesbian, Bisexual and Transgender (lgbt) people in Plymouth and surrounding area face.

Intercom Trust
Provide help against homophobic and transphobic prejudice, crime and discrimination (including bullying, harassment, abuse, attacks, and threatening behaviour), helping to develop the LGBT communities, providing professional training and consultancy, and working in partnership with local government, the police, health and other organisations.


Harbour – Drug and Alcohol Services – Harbour is here to help anyone, including family and friends, affected by the misuse of drugs and alcohol by providing information, education, assessment and care co-ordination. We manage community based treatment services and work together with other services, voluntary, private and public, to see that every available option to address individual needs is explored.


Hamoaze House

Hamoaze House offers you a warm welcome, we are a service that provides opportunities for support to adults, families, individuals and young people whose lives are affected either directly or indirectly by problematic relationships with alcohol and other substances.

We offer you whatever time you feel you need in a safe, nurturing environment to support you to identify your options and consider your choices reflecting on your experiences to help to inform change.

To assist you, we offer support and counselling in an environment with peers who have shared experience, where you will be able to give and receive support.


Additional Support:

The Citizenship Foundation-The Citizenship Foundation inspires young people to take part in society as equal members. We help them to understand the law, politics and democratic life. We promote participation, we help teachers to teach  citizenship and we work with young people on issues that concern them.

Prince’s Trust-  We help young people aged 13 to 30 get into jobs, education and training.

Internet safety 

Current research suggests that smokers are approximately 2.5 times as likely to need treatment in an ICU. One You Plymouth practitioners provide the support needed to enable you to stop smoking and will be able to continue to offer support until you feel completely confident to remain smoke free. Remember, you are four times more likely to quit for good with support.