Course overview
Leadership takes many forms and a good leader can be an influence for a lifetime. This online Level 2 Team Leader course aims to set you up with the skills and confidence to lead effectively and tackle some of the common challenges in people management. This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team’s performance and how to motivate team members to get the best out of them.
Course Objectives
The objectives of this qualification are to help learners to:
- develop their knowledge of the principles of team leading
- develop their understanding of business
- develop the knowledge needed to support communication with a range of stakeholders at different levels
What does this qualification cover?
This course is made up of the following units:
Unit 1: Principles of team leading
Unit 2: Understand business
Unit 3: Understand how to communicate work-related information
Unit 5: Understand customers
Unit 6: Understand how to deliver customer service and resolve problems
Unit 8: Understand how to develop working relationships with colleagues
Unit 9: Understand health and safety procedures in the workplace
Unit 11: Introduction to coaching
Unit 12: Introduction to mentoring
Unit 13: Understand personal development
You must meet the following eligibility criteria to be able to apply for this course:
• You must currently live in England
• You must have been resident in the UK/EU for 3+ years, for purposes other than study
• You must be over the age of 19
• You must not be on an apprenticeship
Funding for our qualifications.
Find out more about funding for this and other qualifications on our ‘Cost’ page.
Please follow the link for Fees and Funding information.
Please feel free to call regarding any queries about funding on 01752 202266 or email admissions@achievementtraining.com
There is a £150 cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
If you have any issues with applying online or need additional support with the application process, please contact the Admissions team on 01752 202269/64.