Course Overview
In today’s competitive retail landscape, the success of a business hinges not only on the quality of its products but also on the efficiency and effectiveness of its operations. A retail operations course provides invaluable knowledge and skills that are essential for individuals aspiring to excel in the retail sector.
The course will deepen your understanding of how to meet and exceed customer expectations, as well as teach you how to use feedback to enhance your performance and promote products and services effectively.
What will I learn?
This course is made up of four units:
• Learn to deliver excellent customer service
• Increase awareness of understanding and meeting customers’ needs
• Giving a great customer experience
• Learn from feedback and promote products and services
You must meet the following eligibility criteria to be able to apply for this course:
• You must currently live in England
• You must have been resident in the UK/EU for 3+ years, for purposes other than study
• You must be over the age of 19
• You must not be on an apprenticeship
Funding for our qualifications.
Find out more about funding for this and other qualifications on our ‘Cost’ page.
Please follow the link for Fees and Funding information.
Please feel free to call regarding any queries about funding on 01752 202266 or email admissions@achievementtraining.com
There is a £150 cancellation fee if you enrol and do not complete or withdraw from the course. This fee is to cover administration costs.
If you have any issues with applying online or need additional support with the application process, please contact the Admissions team on 01752 202269/64.