Occupational Profile
An Administration Assistant provides essential support to core business functions, helping teams operate efficiently and ensuring organisational processes run smoothly. Working under supervision, they carry out a wide range of administrative tasks that contribute to the delivery of departmental and organisational objectives.
Administration Assistants work across the private, public and third sectors, and in organisations of all sizes. While job titles and specific duties may vary, the knowledge, skills and behaviours required remain consistent. Typical responsibilities include managing and inputting data, supporting internal teams, handling communications, organising documents and workflows, and following compliance, confidentiality and security procedures.
Roles may include: Administration Assistant, Office Support Assistant, Business Support Administrator, Data Entry Assistant, Reception/Front‑of‑House Administrator, and other entry‑level administrative positions.
This apprenticeship has been designed to provide development opportunities for a wide range of individuals. It supports those at the beginning of their career who are taking their first steps into business administration, as well as individuals with existing practical experience who wish to strengthen their theoretical understanding and professional capability.
On completion, apprentices will have demonstrated the full range of knowledge, skills and behaviours defined in the Standard, enabling them to perform confidently and competently in administrative roles. They will also be well‑prepared to progress into higher‑level programmes such as Business Administrator (Level 3) or specialist pathways including HR Support, Data Technician, Marketing or Project Support. You can expand the progression routes if needed.
Duration
12 months (excluding the EPA period)
Delivery
Training is delivered primarily in the workplace, with apprentices completing at least 6 hours per week of off‑the‑job learning. This may include structured training sessions, digital learning, shadowing, project work and skills development activities.
A dedicated assessor will regularly visit the apprentice at work to observe real‑time performance, review evidence and carry out professional discussions. Apprentices will build a portfolio demonstrating competence across all required knowledge, skills and behaviours.
Learners complete the Administration Assistant Level 2 Standard prior to taking the end‑point assessment.
End‑Point Assessment (EPA)
The EPA for the Administration Assistant apprenticeship contains three assessment methods, each graded as Fail, Pass or Distinction:
- Work‑based evidence portfolio
- Professional discussion underpinned by a portfolio
- Project or practical assessment
These methods ensure apprentices demonstrate the full range of skills, knowledge and behaviours required for competent performance in the role.
This apprenticeship standard is restricted to under 25’s only.
All applications will be reviewed on an individual basis. If you have experience or previous knowledge that will support your application please remember to include it.
Apprentices without level 2 English and maths, aged 16-18, will need to achieve this level prior to taking the End-Point Assessment.
Under new rules, apprentices aged 19 and over will no longer be required to achieve a Level 2 functional skills qualification in English and Maths to complete their apprenticeship. Although, the decision will be at the employers discretion, and apprentices are encouraged to discuss these requirements with their employer or training provider.
Maximum funding: £4,000
Please follow the link for more information on Apprenticeship Funding for Employers
Please feel free to call regarding any queries about funding on 01752 202264 or email admissions@achievementtraining.com
The enrolment forms below, need to be completed by both you as the employer and the apprentice. This will then allow us to gather the essential information needed to set up the apprenticeship.
Apprenticeship Enrolment Form (Employer) – Part 1
Apprenticeship Enrolment Form (Apprentice) – Part 2
What Happens After Enrolment?
Once both forms have been completed, the following will take place:
- A tutor will be in touch to create a training plan for the new role.
- An appointment will be arranged during the first few weeks of employment.
- During this appointment, the tutor will review the course content with you and explain the delivery model and answer any questions.