An operations/departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

This apprenticeship has been designed to provide access to development opportunities for as wide a range of individuals as possible. This includes individuals who are at the start of their career and who wish to take their first steps into professional management, as well as those who may already have developed practical experience but who wish to develop their theoretical understanding of management skills.

On completion, apprentices can register as full members with the Chartered Management Institute and/or the Institute of Leadership & Management, and those with 3 years’ of management experience can apply for Chartered Manager status through the CMI. The assessment approach will ensure that apprentices meet the skills, knowledge and behaviour outcomes as defined in the Standard.

The Delivery of the qualification is done mainly at the workplace, the assessor will visit the work place every 6-8 weeks.

All applications will be reviewed on an individual basis. If you have experience or previous knowledge that will support your application please remember to include it.

Funding is available depending on your circumstances.
FREE if you are either:

Aged 16-18
Aged 19+ Employed and earn less than £17,004.00
Aged 19+ Unemployed and in receipt of benefits and looking to gain employment.