A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

The qualification is perfect if you are or want to be in a supervisor role, supporting organisational objectives through a wide range of functions.

Roles/Occupations may include: Supervisor, Team Leader, Project Officer, Shift Supervisor, Foreperson, and Shift Manager.

The Delivery of the qualification is done mainly at the workplace, the assessor will visit the work place every 6-8 weeks.

You will receive a login to an on-line portfolio account which can be accessed from any Wifi point or through 3/4G either at work, at home or in our centre. You will be provided with a detailed course programme. At the centre you will have the opportunity to network with other learners, share practice and access different resources to support your learning including laptops, desktops, tablets and textbooks.

Upon completion you can progress onto an advanced or higher apprenticeship at level 3, 4 or 5. This qualification can help you to progress in a wide range of job roles, including: First line managers, Section managers, Assistant managers, Trainee managers, Senior supervisors.

All applications will be reviewed on an individual basis. If you have experience or previous knowledge that will support your application please remember to include it.

Funding is available depending on your circumstances.
FREE if you are either:

Aged 16-18
Aged 19+ Employed and earn less than £17,004.00
Aged 19+ Unemployed and in receipt of benefits and looking to gain employment.